What If Your Organization Didn’t Exist?

Would anyone care – would anyone be upset or saddened if your organization didn’t exist? Is what you do important and meaningful enough that there would be an emotional reaction from your clients to news that you are no longer here? Is there anything about what you do that is so unique and special that it would be missed dearly? … Read More

Leadership Lessons From My Children’s Coaches

blurred image of coach is coaching children training in soccer team

When considering the topic of leadership, I often find it helpful to look outside my own realm of influence, and consider the impact of leadership in other disciplines. As I am currently in the stage of life where my children are heavily involved in athletics, I have been closely paying attention to the impact and influence different coaches have on … Read More

The Problem with “Old School” Managers

Early in my career I worked for a manager who clearly embodied an “old school” management style. He was full of bravado and was intentionally intimidating. He was a terrible listener and would yell frequently in an attempt to get desired action and results. Initially it was exciting to be around him; in some strange way I found him inspiring. … Read More

Hiring Employees for the Right Fit

One of the most overlooked and important aspects of creating a work culture that people like is the impact that new hires have on the workplace. Selecting the right employee who will be a good fit for the office is crucial to maintaining a healthy workplace culture. Unfortunately, too often speed and low costs are seen as an indicator of … Read More

Don’t Judge My Bathroom Breaks!

For research into writing a new book about organizational culture, I asked several of my staff why they liked where they work. Their responses were positive, and ranged from liking the people they work with to appreciating that leadership involves employees in decision making. The most surprising response? “I like that I’m not judged for when I go to the … Read More

How to Be a Leader Worth Following

group of business people having a meeting at office

Are you honest and respectful? Do you lead by example? Do you do what you say you will do? When you make a mistake, do you take responsibility for it? If leaders can’t answer with a resounding yes to these types of questions, chances are some of the people we are supposed to be leading are not following. When we … Read More

How To Change Workplace Culture

When we experience things like cynicism, overly aggressive behavior, distrust – when we experience weak culture on a daily basis – this is a sign that we need to do something about culture. Others will only desire to tweak their culture. It’s not so much dysfunctional or bad, as just missing a little something. According to Deloitte Human Capital Trends … Read More

How Do Things Really Work Around Here?

It’s a scene we have all seen many times. A new employee begins work and at some point during their first day or two of orientation they will ask: “So how do things really work around here?” What they are really asking is, “What’s the culture of this place?” They want to know what the do’s and don’ts are, if … Read More

Office Space Shapes Experience

Creating an organization where people like to work is much more easily done when leaders and staff can easily and naturally connect with each other throughout the day. I’ve been thinking a lot about the role our office space plays in how we feel about those we work with. How do our spaces help to foster collegiality and teamwork, and … Read More

Why Culture Really Matters

We spend a large amount of our waking hours at work – wouldn’t it be nice if more people liked where they work? Beyond this just being the right thing to do, there are practical and financial reasons to invest energy into creating organizations that are great places to work. In a survey from Duke’s Fuqua School of Business, completed … Read More